Privacy Policy
Last updated: January 1, 2026
1. Information We Collect
We collect information you provide directly to us when creating memorial profiles, setting up church accounts, or communicating with our support team. This may include names, email addresses, phone numbers, church affiliation, and the biographical content, photos, and videos uploaded to legacy profiles.
2. How We Use Your Information
LegacySanctuary uses the collected data to provide, maintain, and improve our memorial platform. This includes generating QR codes for headstones, hosting digital memorial walls, and facilitating community tributes. We also use your contact information to provide technical support and essential platform updates.
3. Data Sharing
We do not sell, rent, or trade your personal data or your congregation's memorial content with third-party advertisers. We share information only with trusted service providers who assist us in operating our platform (such as cloud hosting and email delivery), all of whom are bound by strict confidentiality agreements.
4. Data Security
We implement industry-standard security measures, including end-to-end encryption for data in transit and at rest. Our infrastructure is designed with access controls and monitoring to protect against unauthorized access, adhering to practices equivalent to HIPAA standards for sensitive personal information.
5. Your Rights
You and your church administrators have the right to access, correct, or delete any personal information stored on our platform. We provide tools for data portability, allowing you to export your congregation's memories at any time. For specific requests, contact our privacy team at support@legacysanctuary.com.
6. Data Retention
Memorial profiles are retained for as long as the church's subscription remains active. In the event of account cancellation, we provide a grace period for data export. Following this period, data is permanently deleted from our primary servers in accordance with our data ownership promise.
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at support@legacysanctuary.com. We are committed to transparency and the sacred stewardship of your church's legacy.